Transformation Experience

Examples of our work

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Global Omnichannel Marketing  company

Successful M&A acquisition preparation

Our client wished to ensure that they were prepared ahead of their M&A activity, so that they could demonstrate maximum business valuation.

We helped the client in the following areas, which contributed to their successful acquisition by a large multinational digital powerhouse.

Impact

  • Advisory services for growth of their Marketing SaaS business
  • Security and risk operating model advisory and alignment
  • DevSecOps operating model alignment and optimization
  • Cloud technology cost optimization and rationalization

Large Technology Services Company

300% operating profit turnaround

The business had made significant capital investments in business acqusitions, cloud infrastructure platforms, business application and software development capabilities, people, telecommunications infrastructure and many other assets.

The business required focused execution to improve experiences for customers, people and partners, while also ensuring a rapid turnaround to profitable growth.

Impact

  • Revenue growth turnaround from previously declining revenues.
  • Achieved 300% operating profit turnaround within 24 months.
  • Removed the legacy silo’s to create a higher performing culture.
  • Turnaround of customer experience and the net promoter scores.
  • Successful execution of a complex digital transformation programme.
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Digital Experience Services Company

175% EBITDA and 50% revenue growth

The Board of a privately owned digital experience software and services business wished to prepare their business for a successful business exit.

We led the development of a disruptive innovation strategy that would create a return of >10X for the board and shareholders of the company.

We also achieved the following key outcomes for the business.

  • 175% EBITDA improvement and 50% revenue growth in 12 months.
  • 30% ARR growth and profitability of the XaaS services business.
  • Scale-up growth recognition at the local VC investor network.
  • Successful execution of a digital transformation programme.

Business & Technology Services Company

Post merger business integration

The board of a large UK based business and technology services group wished to integrate, build and grow a Digital Services business with “One Brand”, after acquiring three separate technology services businesses.

  • M&A post-merger integration of three businesses and cultures, with disparate technology infrastructure and operations platforms, to build a profitable and growing $60M Digital Experience Services business.
  • Complex business transformation across strategy, structure, culture, people, processes, technology, data, and onboarding of multiple Cloud Services Platforms with complex and diverse commercial models.
  • Achieved double digit annualised growth, with cost savings and optimization that led to a positive in-year EBITDA contribution.
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Carbon Offsetting Business

Creating competitive advantage

The CEO, COO and board of of a carbon offsetting business wanted to create competitive advantage and proceed with their Series A funding.

We challenged the status-quo, researched the competitive environment and provided strategic advisory services to guide their business strategy.

We helped the business to achieve the following outcomes.

  • Redefine their customer value proposition and business strategy.
  • Improve their product/market fit in a competitive environment.
  • Prepare the CEO and COO for their Series A round of investment.

Global File Storage & Productivity Company

Creating competitive advantage and value

The majority investor and shareholder of a global file storage and productivity company wanted to protect and grow their investment.

We provided strategic advice to the investor and majority shareholder.

  • We identifed the strategic positioning of the company in the market.
  • We created strategies for growth and for future realization of value.
  • We provided recommended actions to lift the business performance.
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Major US Telecom Company

Improving Customer Experience & Operational Efficiency through Developer Productivity

A major US based global telecommunications company wanted to optimize and automate its CI/CD processes to continue their innovation journey and meet the competitive demands of the digital business landscape. They aimed to release new products and services faster without compromising quality or reliability, to drive profitable growth without increasing the headcount.

  • We accelerated their development pipeline which enabled faster releases with less risk.
  • Through enhanced DevOps practices, they were able to deliver new products and services much faster, resulting in enhanced customer experience and profitable growth. 
  • The company experienced initial cost savings through automation and achieved ongoing reduction in operational expenses (OpEx) through optimisation of their resources.
  • The company’s adoption of DevOps practices, focus and easy access to the latest versions of the software, led to significantly increased productivity improvement among its development and operations teams. 

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